FAQ

Who pays for the test? 

The COVID test is billed through the individual's medical insurance, except for testing performed for travel. We recommend contacting your insurance provider for a determination of coverage.  It is the patients’ responsibility to be aware of their personal (or dependent’s) coverage. Testing for travel is self-pay only.

How do we test our samples?

We perform two types of COVID tests, the RT-PCR test and the Accelerated PCR.

 

We test samples using a real-time, reverse transcription polymerase chain reaction (RT-PCR) instrument, which is considered the gold-standard of COVID-19 testing. The RT-PCR test is the most accurate and sensitive test available. Patient results are available next day.  

 

The results of the Accelerated PCR test are available within 3 hours of sample receipt. This test is acceptable for travel and events. However, please still consult with your destination, airline or venue regarding the kind of testing needed and the time when it is needed. Please note that this test is self-pay only at a cost of $200.00. We accept cash, check or credit card (4.25% service fee applies).

Do I need an appointment for a COVID Test?

An appointment is required to be tested for Covid-19. Upon arrival, please stay in your car and text 617-906-1221 letting us know you have arrived. We will provide further instructions. All patient information will be collected and the testing staff will be available to assist you through each step of the testing process,

 

What are the qualifications for getting COVID tested?

Patients can be tested for Covid-19 who are symptomatic, have had known exposure, or are in need of screening for travel, work requirements, or peace of mind. If you are using insurance, please verify your COVID testing coverage with them prior to being tested.   

What do I need to bring with me?

Insurance card and proof of identity are required. Be sure to have your mobile phone in case we need to reach you.

How much does the COVID test cost?

If you are covered by insurance, there is no out-of-pocket cost to be tested. If you do not have insurance, you will have to bear the cost of the test as the federal program for the Uninsured will no longer be accepting claims. 

Covid test for travel is not billed through insurance and costs $200 (see Accelerated PCR) 

Does my insurance cover a COVID test?

Generally speaking, insurance will cover the cost to be COVID tested if you are symptomatic. However, it is best to check with your insurance company to be aware of any stipulations in regard to covering your COVID test. 

How quickly will I get my COVID test results?

Results are sent out via email and are available day after the sample is collected. Exception is the Accelerated PCR test where test results are provided within a few hours of sample collection. In all cases, results are in a PDF format and can be printed or downloaded to keep for your records.

What if I test positive for Covid19?

Should you test positive for COVID-19, please contact your Primary Care Provider (PCP) for further instructions. You may also reference the Centers for Disease Control (CDC) and Massachusetts Department of Health websites for the up-to-date recommendation for quarantine and other guidelines. All results are sent to the Massachusetts Department of Health, and representatives will follow up with you in the event the result is POSITIVE.

Still have Questions?